Troubleshooting Guides

Troubleshoot a desktop or laptop that shows no power, no display, or does not boot properly.

Improve performance when a PC feels sluggish, freezes often, or takes too long to open apps.

Fix a program or application that will not launch, closes immediately, or becomes unresponsive.

Restore internet access when the computer cannot browse, connect online, or reach websites.

Bring a printer back online when it appears disconnected or unavailable to print jobs.

Recover access to an account when the user cannot remember the correct password.