IT Troubleshooting Assistant
PCEasy10-15 minutes

PC Won't Turn On

Troubleshoot a desktop or laptop that shows no power, no display, or does not boot properly.

Common Symptoms

  • No lights or fans turn on
  • Black screen when pressing power button
  • System appears dead

Step-by-Step Solution

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1

Verify the power cable is securely plugged into the PC and wall outlet.

2

If using a power strip or surge protector, confirm it is switched on.

3

Check for any power indicator lights on the PC or charger.

4

For laptops, disconnect the charger, hold the power button for 15 seconds, reconnect power, then try again.

5

Try a different wall outlet or charger if available.

Warning: Only use a compatible charger for laptops.

If this solved the issue

Great! Your system powered on successfully. Monitor for recurring power issues.

If the issue is not solved

If the PC still does not power on, the power supply, battery, or motherboard may need hardware diagnosis.