NetworkingMedium10-20 minutes
No Internet Connection
Restore internet access when the computer cannot browse, connect online, or reach websites.
Common Symptoms
- Websites do not load
- No internet icon or warning symbol
- Apps say offline or disconnected
Step-by-Step Solution
0 / 5 completed
Progress is saved automatically in your browser.
1
Check whether other devices on the same network can access the internet.
2
Restart your modem and router by unplugging them for 30 seconds, then reconnecting power.
3
Disconnect and reconnect to Wi-Fi, or reseat the Ethernet cable.
4
Run the operating system's built-in network troubleshooter.
5
Open Command Prompt and run: ipconfig /release, then ipconfig /renew.
Warning: This temporarily resets your network lease and may briefly disconnect you.
If this solved the issue
Awesome! Internet access has been restored and connectivity is working again.
If the issue is not solved
If the issue continues, it may be an ISP outage, router failure, DNS issue, or adapter driver problem.