PrinterMedium10-15 minutes
Printer Offline
Bring a printer back online when it appears disconnected or unavailable to print jobs.
Common Symptoms
- Printer status shows offline
- Jobs stuck in queue
- Nothing prints
Step-by-Step Solution
0 / 5 completed
Progress is saved automatically in your browser.
1
Confirm the printer is powered on and has no visible error lights.
2
Check USB or network connection to the printer.
3
Open printer settings and ensure 'Use Printer Offline' is not enabled.
4
Clear stuck print jobs from the print queue.
5
Restart the printer and computer, then test print again.
If this solved the issue
Great! The printer is back online and ready to print.
If the issue is not solved
If it still shows offline, reinstall the printer driver or reconnect the printer to the network.